Terms and Conditions
Compensation Policy
In rare and exceptional circumstances, The Feather Hill reserves the right to cancel a confirmed booking to accommodate large-scale events, such as weddings or conferences.
Should this occur, the guest will receive:
A full refund (100%) of all amounts paid, and
An additional compensation amount equal to 100% of the original booking value as a goodwill gesture.
Wherever possible, the hotel will provide reasonable notice and may assist in securing alternative accommodation.
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