Terms and Conditions

Compensation Policy

In rare and exceptional circumstances, The Feather Hill reserves the right to cancel a confirmed booking to accommodate large-scale events, such as weddings or conferences.

Should this occur, the guest will receive:

A full refund (100%) of all amounts paid, and
An additional compensation amount equal to 100% of the original booking value as a goodwill gesture.

Wherever possible, the hotel will provide reasonable notice and may assist in securing alternative accommodation.